WhatsApp Cloud API allows businesses to send and receive messages using the cloud-hosted version of its WhatsApp Business API. With the new Cloud API hosted on Meta’s services, WhatsApp Business users can implement WhatsApp Business API without the cost of hosting on their ‘own servers’.
To get WhatsApp Cloud API, you need 1) Meta Developer Account 2) Verified Meta Business Manager 3) A phone number not registered in whatsapp personal or business app
Businesses can eliminate the middleman (BSPs) by getting WhatsApp Cloud API. Instead of the lengthy application process and additional charges like server maintenance fees imposed by BSPs, businesses can now access Cloud API directly from Meta with no setup fees involved.
WhatsApp Cloud API allows businesses to send and receive messages using the cloud-hosted version of its WhatsApp Business API. With the new Cloud API hosted on Meta’s services, WhatsApp Business users can implement WhatsApp Business API without the cost of hosting on their ‘own servers’.
To get WhatsApp Cloud API, you need 1) Meta Developer Account 2) Verified Meta Business Manager 3) A phone number not registered in whatsapp personal or business app
Businesses can eliminate the middleman (BSPs) by getting WhatsApp Cloud API. Instead of the lengthy application process and additional charges like server maintenance fees imposed by BSPs, businesses can now access Cloud API directly from Meta with no setup fees involved.
WhatsApp Business API is a different service to the WhatsApp Business or personal app. The WhatsApp Business API gives access to the full range of WhatsApp marketing tools and mass camapings so it is chargable.
WhatsApp Cloud API account is free. You only need to pay WhatsApp API’s conversation-based fees (directly to facebook Meta) without paying additional per message fees, which are set by some BSPs.
Once you have created your whatsapp cloud API account, login to our WhatsCloud marketing platform and provide your WhatsApp API Credentials details in API section. After successful integration you can use your Cloud API number.
You can send the following message types: Text messages, Reaction messages, Media messages, Location messages, Contact messages, Interactive messages. Using Cloud API you cannnot participate in group chats
A Message template must be approved before it can be used to start a conversation. To start a business-initiated conversation a customer must have opted-in to receive messages from your business. When sending a message template, you need to specify the language using the language field. Your business is responsible for all translations you wish to use.
To request for a green tick verification, you can simply connect with our support team and send in a request. It normally takes about 3 business days to get the approval. Once your request for the green tick is approved, your number will automatically be displayed as your business name, to your users along with the green tick. This will show that your business is verified.
The first 1,000 User initiated conversations each month are free. There are two categories of conversation & Category based pricing 1) User-initiated conversation. Service 2) Business-initiated conversations.Marketing & Utility
User-initiated conversations are conversations initiated by customers. Businesses will be charged user-initiated conversation fees when they reply to messages within the 24-hour messaging window.
Business-initiated conversations are conversations initiated by businesses outside the 24-hour messaging window. Businesses have to use a Message Template to start a business-initiated conversation.
A message template is required to start a business-initiated conversation. These conversations can be customer care messages or appointment reminders, payment or shipping updates, alerts, and more.
Marketing – Send promotional offers, product announcements, and more to increase awareness and engagement.
One-time passwords – Send codes that allow your customers to securely access their accounts.
Transactional – Send account updates, order updates, alerts, and more to share important information.
Yes, you can use an existing WhatsApp number for Cloud API . However, you will need to first delete the account linked to that, prior to onboarding with Meta developer account. Virtual number can also be used but voice and video calls cannot be supported via WhatsApp Business API.
Chatio is a whatsapp marketing platform allows you to send messages to your customers using official Whatsapp Cloud API.
WhatsApp limits the number of messages you can send based on a tier system. Every new account starts at tier 1 after passing the business verification process. You are automatically upgraded to the next tier based on the volume and quality of the messages you send.
Yes, the WhatsApp business API is legal and it is used by many large companies to send messages. And it’s an entirely transactional route for communication as you can share invoices, alerts, appointment confirmation or cancellation and much more.
Yes, our platform is build in accordance with whatsapp requirements and all API request are handled by Meta.
100% your number wont be blocked by whatsapp. Conversely, you can be downgraded to below tier if more of your messages are reported or blocked by users. We advice you to send only approved templates from whatsapp and avoid sending repeated messages.
The tool is chargeable with one time fee. After that you will have to pay charge for each message directly to WhatsApp.
